Overview
Client: A life insurer with a growing portfolio across multiple channels.
Goal: Consolidate fragmented systems into a single distribution platform for faster product launches and better management across business verticals.
Core Challenges
- Multiple disconnected systems increasing operational complexity.
- Delayed time to market due to lack of configurability.
- Limited ability to offer personalized and bundled insurance products.
- No unified tool to support real time advisory and illustrations.
Solution Requirements
The insurer needed a solution that could:
- Replace scattered systems with one unified distribution layer.
- Enable need based advisory and premium suitability checks.
- Support dynamic combo creation for better product to customer ratio.
- Offer real time benefit illustrations with adjustable policy and payment terms.
- Introduce counter offer logic to support flexible underwriting decisions.
Nvest's Nverse Solution
- Unified Platform Rollout: Consolidated all product journeys and configurations into a single scalable platform.
- Goal Based Advisory: Delivered premium suitability checks and need analysis directly within the sales journey.
- Combo Creation Engine: Enabled instant bundling of products based on customer profile to increase personalization and product penetration.
- Dynamic Counter Offers: Integrated underwriting decisions that offer alternate plan structures in real time.
- Live Benefit Illustration: Provided on screen illustrations with full control over policy term and premium payment term sliders.
Results
- Smarter distribution and increased sales productivity across vertical.
- Higher product flexibility and faster product combinations.
- End to end control for advisors leading to better customer engagement.
- Unified system enabled scalability and reduced tech dependency.